Contact
Each of our members is unique, so is our support
Upon the activation of your membership, our dedicated team is here for you every step of the way, whenever you need us.
Our HomeExchange Collection team is here to help you
We are available by email, please feel free to contact us at collection@homeexchange.com in regards to any questions or concerns you may have.
Phone
You can contact our team directly by phone at:
UK: +44 20 8068 1603
AUS: +61 2 7912 3550
We are available 4am - 8pm EST Monday through Friday.
To write to us
HomeExchange Offices:
45, Rue de Chabrol
75010 Paris
France
Facebook group
Click here to join our private Facebook group.
You will be able to connect with other collection members, share stories and experiences and ask questions directly to our team.
SOS
For any urgent matter related to cancellation or damage, in which you may need quick assistance, we invite you to send us an email at soscollection@homeexchange.com
Media purchase
Are you a media agency or a service provider and would like to work with us? Feel free to email us at collection@homeexchange.com
Press
Do you have an article in mind about HomeExchange Collection? Feel free to send us an email at press@homeexchange.com